Nintex Promapp’s Improvement module replaces spreadsheets and emails to manage the improvement cycle, including improvement suggestions and projects, product defects and quality issues, customer complaints, non-conformance incidents and logging and tracking internal audit findings. In this module, you will learn how to use the add-on at each stage of the workflow—from submitting the report to closing the incident or improvement idea.



Learning Objectives:

• Describe how a reported incident moves through the Improvements workflow 
• Understand the users, roles, and responsibilities involved at each stage
• Navigate the key areas of the add-on: My Incidents Dashboard, Incident Report Overview, Change Log